Privacy Policy

Who we are

Trennz Music LLC. (Trennz,” Us, ‘We’) recognizes that you care about how your Personal Information is used and shared, and we respect your privacy.

This Privacy Policy explains how we collect, utilize, store, and disclose information obtained from users of the https://www.trennz.com website (“Site”) (each, a “User”).

This Privacy Policy applies to the Site, all Products, and all Services Trennz provides.

Trennz Music LLC is a music promotion website dedicated to showcasing the works of emerging and new musicians.

You acknowledge that by accessing or using the Service, you agree to the practices and policies mentioned in this Privacy Policy.

What personal data do we collect?

“Personal Information” refers to information that can be used to identify a particular person and is inclusive of your Information. Personal information does not include data that has been aggregated or rendered anonymous, so it cannot be used alone or in conjunction with other data to identify a particular user.

The two types of information we typically gather through the Site are “personal information” about you that you give us and “non-personal information” about you, your computer and technology, and how you use the Website as a whole, none of which by itself enables us to individually identify you.

Personal data

Personal data may be collected from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, and in conjunction with other activities, Services, features, or resources we make accessible on our Site. As appropriate, users may be asked for their name and email address. However, users may visit our Site anonymously. We will only gather personal data from Users if they willingly provide it to us. Users can always refuse to provide personal data, but doing so may restrict them from participating in certain Site-related activities.

Non-personal data

When Users engage with our Site, we may gather non-personal data about them. Non-personally identifying information may include the browser name, computer type, and technical information about Users’ means of connection to our Site, such as the operating system and Internet service providers used, among other things.

Why we collect data and what we do with it.

Our principal purpose in collecting, using, and storing your information is to provide you with access to and use of the Service in a personalized, safe, and efficient manner.

The personal information we gather is primarily used to process your registration, transactions, and payments, as well as to maintain your account on an ongoing basis. If you are a content supplier, we will also use your personal information to do accounting and communicate streaming data with you. If you participate in any contests, promotions, giveaways, or other optional programs, we will use the information you submit to facilitate and communicate with you about that specific contest or promotion, such as notifying you if you have won and delivered prizes.

We may also use your personal and non-personal information to improve your experience with the Website and our Services, such as sending you emails and otherwise providing you with other information, content, and material in which we believe you may be interested; displaying content and advertisements based on your prior browsing history, preferences, and location; fulfilling your orders; providing customer service and responding to your questions and comments; or contacting you about a product or service.

We may use data collected from cookies to ensure that our emails and content are presented in a format that you can read, to identify popular websites, content, and emails that are read and/or forwarded, to keep track of email activity, and to assess the efficacy and efficiency of specific communications.

Our Website and Services will also be evaluated and improved using your feedback and other information. For instance, we might examine how often people visit and use our Website, how many people take advantage of our various offers, promotions, emails, and other initiatives, and how well-liked our material, artists, and partner labels are. We may also use the information for technical purposes, such as keeping an eye on the performance of our servers and email systems, as well as for product development purposes, such as figuring out what other labels, artists, goods, and services our users are interested in.

We collect the following data on our Website:

Name, Username, Email address, Phone number, Gender, Date of birth, Biography, Address, City, Country, Profile background image, financial information such as credit card or bank account numbers, PayPal and/or Crypto wallet addresses.

How we protect your data

We take the protection of your data seriously. To prevent unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data kept on our Site, we implement appropriate information collection, storage, and processing procedures and security measures.

Please contact us at admin@trennz.com if you suspect that your data is not being properly protected or that there are signs of abuse.

To safeguard your personal information, we have implemented the following measures:

• Our employees’ servers and devices are protected with up-to-date security software, including a firewall and virus scanner.
• Only secure internet connections (TLS, formerly SSL) are used by us to send your data. This is evident by the padlock and the ‘https’ in the address bar.
• Two-factor authentication is used to protect access to personal information.
• Mobile device access to personal information is controlled and constantly observed.
• All Trennz personnel who have access to personal data have received training on how to handle it with care.
• We employ the Internet standards DKIM and SPF to stop you from receiving emails sent on our behalf that are spam, have viruses or are aimed at obtaining personal (login) information.

The public will have easy access to any information or materials you post in a publicly available area of the website, such as an online forum or comment section. Therefore, avoid entering any personal information (such as your name, email address, or credit card information) or other information or materials that you would not want to be made publicly available in those areas of the website. This also holds true for any direct communications you may have with other website users.

Comments

When visitors leave comments on the Site we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact form

Our contact form collects personal information like; name, and email address.

Cookies

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience, so you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

For website stats, Trennz makes use of Google Analytics. Google Analytics is a product of Google. An American business that complies with Privacy Shield standards. This indicates that the degree of protection for personal data obtained through Google Analytics is equivalent to that provided for data obtained and processed in Europe.

Who do we share your data with?

You acknowledge that, notwithstanding the aforementioned, we may disclose your personal information to:

·         Enforce our policies, such as the Terms and Conditions, this Privacy Policy, and others.

·         Comply with any applicable legislation, a request made by a governmental body or regulatory authority, or enforceable court order.

·         Reply to or settle complaints that a member has infringed on someone else’s rights.

·         Safeguard someone’s safety, property, or rights.

·         Directors, employees, consultants, advisers, and affiliated organizations.

·         Third parties that you explicitly request we share your personal information with, or who you authorize us to send it to.

·         Credit reporting agencies (including those relating to late or missed payments, defaults, or other violations on your account) or

· If we offer to merge with or be purchased by such entities, we shall demand that the resulting new entity abide by our Privacy Policy.

Sharing with our business partners.

We never trade, sell, or let others rent access to our users’ personal identity data.

With our business partners, dependable affiliates, and advertisers for the reasons mentioned above, we might share generic aggregated demographic data about our visitors and users that do not include any personally identifying information. When running our company, the Site, or doing tasks like sending out newsletters or surveys on our behalf, we may work with third-party service providers. If you have permitted us, we may disclose your information to these third parties for specific, limited purposes.

Sharing with other members.

Your username will be associated with all of your activity on our Service if you register as a user.

a.      Other members of our community will have access to the information on your profile, including your username and profile photo (if you post one).

b.      With other people in our community, you can share both personal and other information.

c.       All of your activity will be linked to your username.

d.      Visitors and users of the Service will be able to see your username and any comments you make on a Service blog.

e.      Notices given to other community members on suspicious behavior and policy violations may refer to specific usernames and items. Therefore, if you link your name to your username, others to whom you have given your name might be able to individually associate your actions with you.

f.        You will also be subject to the privacy policies of other parties if you give your personal information to third parties (including other users of this Service). These third parties may have different privacy rules and practices, and we have no control over how they use, store, or disclose that information (or how they handle privacy issues). Before revealing sensitive personal information to third parties, we strongly advise you to inquire first.

g.      You acknowledge that your use of the personal data of other Service users will be limited to;

·         Our related purposes are not unsolicited commercial messages.

·         Using services offered by Us.

Other purposes that a user expressly permits.

h.      If you access the Service from a shared device or a third-party device (such as an internet café), your personal information, including your username, activity, and reminders from Us, may be exposed to other people who use that device.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this Site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Opting Out

You can opt out of us collecting, storing, using, and disclosing your personal information in line with this privacy statement, but if doing so would make it impossible for us to provide certain services, you might not be able to continue using the service or some of our services.

The lawfulness of the processing of your personal information that took place before your withdrawal is unaffected by your withdrawal of consent.

You can let us know in writing at admin@trennz.com that you no longer want to receive our marketing, advertising, and promotional alerts, offers, and communications.

No Spam, Spyware, or Spoofing

Spam, spyware, and spoofing-related actions are not permitted, whether they are intended for Us or other users of our Services.

You are not permitted to send, post, or distribute spam, viruses, or other harmful, unlawful, or banned content to the Service through the use of the Service’s communication tools, or to send any other content that would violate the Terms of Service or this Privacy Policy.

You are not allowed to utilize another user’s personal information without that user’s express written authorization.

We may take measures to scan and filter messages to look for spam, viruses, phishing attacks, and other malicious activities or unlawful content banned by this Privacy Policy and our Terms of Service (or we may employ a third-party service provider to do so).

Email us at admin@trennz.com to report spam, malware, or spoofing activities.

Account Closure

We will close your Service account as soon as it is practical to do so at your request.

Additionally, from time to time, we may close, terminate, or deactivate accounts that are inactive or that have been used in violation of our Terms and Conditions, this Privacy Statement, or other rules.

Generally speaking, subject to the other provisions of this Privacy Policy, personal information from closed, terminated, or deactivated accounts will remain on the Service, but the login access to the account will be disabled as soon as it is practical to do so after the closure, termination, or deactivation of the account, preventing you and others from accessing it.

Despite account closure, termination, or deactivation, we reserve the right in certain circumstances, to the extent permitted by law, to retain and store your personal information for as long as is deemed necessary by Us. The prevention of fraud, illegal activity, and activity prohibited by this Privacy Policy or our Terms and Conditions, the resolution of disputes, and the enforcement of our Terms and Conditions or this Privacy Policy are a few examples of when we are required to comply with laws or regulations.

Children’s Privacy

Children under 13 are not intended for use of the Service. Therefore, no one under the age of 13 should knowingly provide us with any personal information, and no one under the age of 13 should knowingly provide any personal information to the Service.

YouTube

We play some of our tracks using the YouTube API. You also consent to be bound by YouTube’s Privacy Policy, which is linked at http://www.google.com/policies/privacy/, by using our service. When you watch these videos, we don’t record any information about you, and nothing is saved on our servers. We merely load an iframe with the song in it using the YouTube API. As a result, since no user data is saved, we are unable to revoke any user data on your behalf.

Where do we send your data?

Visitor comments may be checked through an automated spam detection service.

Automated decision-making

Trennz never makes judgments that could be harmful to you based on automated processing (algorithms).

Changes in Privacy Statement

We reserve the right to make changes to this Privacy Policy at any time, and we will do our best to notify you of such changes. However, you are advised to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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